State Farm® Insurance Agent Tim Duray

"Katrina, if invited for that Thanksgiving dinner, I will bring my green bean casserole. It's not healthy, but it's delicious! Even if you made that comment tongue in cheek, it still tells me you felt what our whole team does naturally...we all actually care about you. It is so fulfilling when a customer has that experience. We are never in a race to get your business. We are always interested in knowing more about you, and sharing more about ourselves, with you. My goodness, all we offer is a promise. Then, when you need us, something bad happened and it is time for us and State Farm to deliver. We always commit to covering you properly and understanding you and your world, so at that crucial moment in time, we already know you, know how to take care of you, and can immediately assure you that you are protected correctly. We do that, because we really care. We do that, because we are the same ones who answer your call when something bad happens. We are SO happy you are a member of the Tim Duray State Farm Leesburg family!"

"That's ADORABLE Liz! There have definitely been some 'random' circumstances that have lead to some pretty interesting inquiries over the years! Interesting how it never shocks or discourages Michelle though, right? I love watching you engage in life through all the changes over the years, and always have fun catching up with your world. Thank you so much for being part of our Tim Duray State Farm Leesburg family! And thank you so much for the fun, thoughtful review!"

"Katherine, isn't it amazing how working with someone who actually cares about you, discussing something as important as protecting your assets with proper coverages for your life, home, and auto, can provide you peace, security, AND save you money! Spread the word! Michelle is one of the superstars on the team at Tim Duray State Farm Leesburg, but literally every one of them is extraordinary. And the best part? If you call with a question, you get to speak to someone you know, and she knows you. How cool is that! Thank you for joining our family of customers, and for the kind review. "

"Alicia, what, have I been your State Farm Agent since you were 9?! :) I miss you! We used to have so much fun together when we were routinely battling adversity. For the record, over the last 20 years, I couldn't have asked for a better customer. We love you and are so happy that you are still part of our Tim Duray State Farm Leesburg family. I am looking forward to sharing the next 20 years with you!"

"So for 4 years you have been able to rest easy knowing that you are properly insured if something bad happens, and receiving exceptional service when you call and just need advice. THAT is the value of working with the Tim Duray State Farm agency in Leesburg. No matter you have going on in life, when our team answers the phone you can be sure that you will be cared for like one of their best friends. They really care about you, and our entire family of customers. It is such a pleasure to be part of the team. Thank you for the kind review!"

"I wish we had 1,000 more amazing customers like the Bigbees! The team is extraordinary, and you two bring out the best in us. And now we are protecting a whole new generation. Can you believe it! So great to have you as part of the Tim Duray State Farm Leesburg agency family. I always look forward to our next opportunity to visit, or videoconference."

"Van, that's an awesome review, thank you. It has been my pleasure to be a participant in your journey over these last 15+ years. Now you are in a different state and still part of the Tim Duray State Farm Leesburg Family! Woo-hoo! You may know as well as anyone, that we really are here for you, regardless of the curve balls life may throw at you. I am really grateful you allow us to be part of your life."

"Love. Just LOVE how you described your experience. It is so true! We all know that smile, how easy going she is, how patiently she explains your options. The best part is how well she listens, tries to anticipate your needs so you are not caught unprotected. She is a wonderfully enjoyable, incredibly skillful member of our extraordinary team here in Tim Duray State Farm Leesburg. We are so happy you walked in and chose to do business with us!"

"Sharon that is an EXCELLENT review. Melissa is so kind and, though she is humble about it, is an extraordinary professional. Just as extraordinary, is that no matter who answers the phone in our office (because we actually answer phones, don't have a phone tree or voicemails) every member of our team is going to be the most knowledgeable professional you can find in the business. Not just Leesburg, they are the best anywhere! Don't ever stop calling and asking for advice or perspective. We are here to help you. Yes, we can protect your Home, Auto, Life and Business with insurance policies, but it is you we are helping. It is you we care about. Thank you so much for being part of the Tim Duray State Farm family in Leesburg."

"Jose! Yes indeed! Every day. In every way. This team is an unstoppable force of Awesome Service! There is no secret to our motivation. We genuinely care about Awesome People, like you! Thank you for being part of the Tim Duray State Farm family of awesome people customers."

"What a great compliment Khalil! on behalf of Melissa (Lynch) I want to say thank you! Yes, it is nice to save money on your Home and Auto insurance, but you really nailed it when you pointed out that you received advice and she helped you get the RIGHT insurance that you needed. I love it. Trying to save a few bucks a month feels pretty lousy when something bad happens and your coverage leaves you $100,000 short. I'm proud of you for making great decisions. Believe me when I say, we appreciate you for making good decisions. Because whether you do or not, we are the ones who take your call when something bad happens and we would much rather discover you followed our advice and got the coverage you needed. The alternative makes us as sad as the customer who chose not to rely on our expertise. Keep making great decisions! (Like choosing to do business with Tim Duray State Farm Leesburg.)"

"Drake, it feels like you have been part of this family long before you got your State Farm Auto and Renters insurance with us. You are a great young man. It is incredibly thoughtful that you both recognize and appreciate that we treat you like a person, not a policy. We always care about you. I look forward to catching up with you again soon!"

"Jose, it is so great of you to give Mayra a shout out. Gracias! She is humble, and motivated to take care of you and all our customers, to the best of her ability, every moment of every day. She is beyond excellent, she is extraordinary. We appreciate you being part of the Tim Duray State Farm Insurance familia! "

"Frank! How are you and your amazing family! I really appreciate you reaching out to give us a compliment. We have been working together on your Home, Auto and Life Insurance needs for a couple of decades now! Can you believe that? It has always been my pleasure. You are a couple of the kindest people I know. I am so happy to have you as part of my Tim Duray State Farm Family."

"Theresa! Shhh! How can Brandy, who looks 29, have been helping you for 20+ years!? Ha! Thank you so much for all your thoughtful words. My favorite part is how you acknowledge the extraordinary dynamic we enjoy here in the Tim Duray State Farm Leesburg office. We are truly a team, and every one of us is eager to assist you with your Home, Auto, Life and Business insurance policies. That said, it is ok if you have a favorite :) I know I am speaking for her when I say, that we are also looking forward to working with you for 20 more years!"

"You are the man Jerky! It's been my pleasure helping you weather the barrage of bad drivers on your street the last 20 years...and looking forward to helping you for the next 20!"

"Thanks Jonathan! Michelle helps keep us all on track. And you know, even if she is not around, we have an amazing team that all works together to keep your Car, Home and Business insurance perfectly groomed, just like your lawns! Thanks again for the great, well-deserved compliment. "

"Tony! After all these years it's great to finally have you as part of the Tim Duray State Farm family up here in Leesburg! How can our kids be approaching 30 when I still feel 19 (but look 70)? I am happy to hear how much you appreciate Brandy. She is AWESOME! Looking forward to seeing you again soon."

"I love the State Farm boat insurance policy! Auto Insurance policies offer a depreciated value after a claim, but the State Farm Boat policy offers a replacement cost all the way up to the policy limit, even if your boat is 30 years old! Melissa definitely knows her stuff. Thank you for giving her the compliment. She deserves it!"

"Hey Tim! Thank you for noticing that detail. We always try to keep you current because we value our customers' partnership throughout the process. Sometimes the little things can make a big difference in your coverage requirements and potential discounts on your Home and Auto Insurance. Glad you are part of the Tim Duray State Farm Leesburg family of customers."

"Jairo thank you so much for praising the whole office full of staff members. They all work like a team, always trying to help our customers win! The reason they are so good at taking care of you is no secret. They actually care about you. I am glad you appreciate their nature. They are the most amazing team in the industry! Thank you for being part of Tim Duray State Farm in Leesburg!"

"Chris, you nailed it! Remember how reluctant, even resistant you were to let me give you some quotes, convinced that your insurer had been properly taking care of you for decades? And how quickly your realized they had NOT been taking care of you. They had been taking advantage of your loyalty. The team and I love customers like you, who were skeptical at first, then learned from our team how it really feels to be well taken care of. You always express your appreciation to the girls and they love it. They hear it from me all the time because they deserve it, but it is so much more meaningful coming from great customers like you!"

"I am not going to argue, Melissa is absolutely the best. But it is a tie for first on this team because they are all amazing! Thank you so much for taking the time to give her some praise. She is amazing, and pours herself into taking care of customers like you. It is not what we do that is so different, it is how we do it that makes this team, our Agency, special. Home, Auto and Life insurance are the products, but the people, like you, are our priority. Thank you so much for being part of the Tim Duray State Farm Leesburg family of customers."